Why is Outlook so popular?
From Daring Fireball: Good Times
bq. Most corporations now have a CIO (chief information officer), whose clout is directly proportional to the number of people employed in the company’s IT division. More IT staff means a larger budget, and budgets are the rulers used to measure wangs in corporate America.
bq. It is thus in the interests of corporate IT staff to deploy technology that requires a large IT staff for maintenance.
The next section comparing plumbing to IT is hilarious…
One caveat; I know quite a few perfectly rational, capable IT people who are stuck with Outlook and Exchange because that’s what management wants, not because _they_ think it’s the best solution. It’s not always the IT people who get to make these decisions…
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I think that was pretty much the author’s point: that if the IT people had their way, Outlook and Exchange would be out the door faster than a cat on fire, but management doesn’t get it.