Tom Peters on Logistics

How to Make a Jillion Dollars

bq. Small/smallish business people bitch about Wal*Mart, bitch about Home Depot, bitch about the Chinese. But how the hell do you beat the Chinese if you are selling a $9,000 stove but completely screw up the delivery and installation, thereby screwing up a platoon of other people, thereby costing us time (lots of) and money (lots of) occasioned by the delays?

posted at 10:05 am on Saturday, September 10, 2005 in Links | Comments Off on Tom Peters on Logistics

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