My internet connection has been playing yo-yo this week:

The staff at the call center are all very apologetic, but they can’t tell me what is wrong; why the connection keeps going down for hours. I’m afraid that what is happening is that every time it goes down, a different technician pushes the reset button, but nobody is correlating the multiple outages. On the other hand, they say that it’s always a neighborhood wide digital outage (which would include Rogers Home Phone and Rogers Digital TV), so I hope someone is paying attention…

They gave me a $10 credit. My employer pays for my internet, but at least Rogers is getting a little less money this month :-).

posted at 4:03 pm on Wednesday, November 19, 2008 in Personal | Comments (1)

1 Comment

  1. Ron says:

    Hey, I think we have some software we could sell them to help out, eh Harald? ;-)

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